Shipping and Returns
GB Mainland Only
Orders over £100.00 FREE
Orders under £100.00 £7.00 Flat Rate
Orders will be dispatched with an appropriate UK courier within 3 working days of order. The item will be tracked and will require a signature upon receipt. All items will be boxed to prevent damage during transportation.
Please see separate page Shipping to EU. Customers will be liable for any import taxes due prior to delivery.
We hope you will be happy with your order, but if for any reason you are not and would like to either refund or exchange it please do so within 21 days, the item must be unused. Unfortunately we cannot refund the cost of shipping and we also require that you pay for the postage of your returned item. It is important that you use a tracked service and keep a proof of shipping in case the item does not arrive back to us.
If for any reason you should receive damaged or faulty items please email firstname.lastname@example.org within 7 days of receipt. We will arrange for a replacement or refund. Because each basket is unique in its design any exchanges will not be an exact like for like swap but we will endeavour to work with you to find the nearest match to your original purchase.